Privacy Policy

Introduction

At Auraa ("we," "us," or "our"), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our programs.

Your trust is essential to us, and we handle your personal information with the utmost care and respect. This policy applies to all services provided by Dr. Varsha through Auraa, including in-person sessions, remote healing, courses, workshops, and online resources.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Health Information: Medical history, current health conditions, medications, and treatment goals (shared voluntarily for healing purposes)
• Session Information: Details about your healing sessions, progress notes, and treatment plans
• Payment Information: Credit card details, billing address, and payment history (processed securely through third-party providers)
• Communication Records: Emails, messages, and notes from our interactions

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information

How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• To provide healing services, courses, and workshops
• To schedule and conduct sessions (in-person or remote)
• To maintain treatment records and track progress
• To communicate about your appointments and services

Communication

• To respond to your inquiries and requests
• To send appointment reminders and follow-up information
• To provide newsletters and updates (with your consent)
• To share relevant resources and educational content

Business Operations

• To process payments and maintain financial records
• To improve our services and website
• To comply with legal and regulatory requirements
• To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We may share information when you explicitly consent to it, such as when you agree to participate in case studies or testimonials.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors (for secure transaction handling)
• Email service providers (for communication)
• Website hosting providers
• Calendar and scheduling systems

These providers are contractually obligated to maintain confidentiality and may not use your information for any other purpose.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure website hosting with SSL encryption
• Encrypted data storage and transmission
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure password protection for all systems
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Confidentiality in Healing Sessions

As a healing practitioner, Dr. Varsha maintains strict confidentiality regarding all information shared during sessions. This includes:

• Personal stories and experiences you share
• Health conditions and medical history
• Emotional and psychological information
• Spiritual insights and experiences
• Session notes and treatment records

Confidentiality may only be broken in specific circumstances required by law, such as when there is imminent danger to yourself or others, or suspicion of abuse of vulnerable individuals.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You may request access to your personal information and ask for corrections if it is inaccurate or incomplete.

Deletion

You may request deletion of your personal information, subject to legal and contractual limitations.

Portability

You may request a copy of your personal information in a structured, commonly used format.

Opt-out

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

Withdraw Consent

If we process your information based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and content
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and purpose of processing.

Treatment records and session notes are typically retained for 7 years from the date of last service, in accordance with healthcare record retention guidelines.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiries within 30 days and address your concerns promptly.